For queries relating to your booking, please see Kings Place’s FAQs or contact Box Office on 020 7520 1490.

Booking Fees

A £3.00 booking fee will be applied to all ticket bookings. An additional fee of £1.50 is applied if you wish to receive your tickets by post. Fees do not apply to bookings or ticket collections made in person at the Box Office.


An additional fee of £1.50 is applied if you wish to receive your tickets by post. Postage fees (per order, not per ticket) cover the costs of postage and packaging, so that Kings Place Music Foundation, the charity set up to run the music spaces at Kings Place, can continue to support art and artists.

If the first performance you book is within the next 14 days your tickets will be held and may be collected at the Box Office. If you do not receive your tickets in the post, tickets can be re-issued on the day of the event/performance on presentation of the credit or debit card used to make the booking. Please note that Kings Place do not post tickets internationally.


A voluntary donation of £3, which supports the Charitable Aims of the Kings Place Music Foundation, artistic programme and community projects will be added at the checkout. This can be changed on the drop down menu next to ‘suggested donation’.

Group Bookings

Buy six or more tickets per event and save 20%. Group discounts are available via the Box Office only and may not be available on all performances. Subject to availability.

Saver Seats

A limited number of £9.50 Saver seats are available for every performance. These are only available online. For Hall One events these seats will be allocated by the Box Office.


All events in Hall Two and St Pancras room are General Admission.
Hall One concerts you can choose your own seats.

Refund and Exchange Policy

Once purchased, tickets cannot be exchanged or refunded.

As Kings Place do not offer an exchange or refund service, they are happy to offer to re-sell tickets once all house seats have been sold. Ticket re-sales will be at the discretion of the Box Office Manager. Tickets that have been resold will be refunded in the form of a gift certificate valid for 24 months. Gift certificates can be used as full or part payment against tickets for future performances or events at Kings Place.

If, due to unforeseen circumstances, a performance is cancelled or abandoned when less than half the performance has taken place, a refund will be provided.

Only tickets purchased by the Box Office or approved agents are valid for admission. Tickets sold via third parties and other unauthorised outlets, including online auction sites, are not valid for admission. Reselling a ticket makes it void and the ticketholder may be refused entry.

Some performances may have specific conditions of sale. These will be listed on the event pages for that event on this and the Kings Place website and it is the responsibility of the ticket holder to check this before they purchase tickets.

Tickets may be restricted to a maximum number per person for certain events.

Kings Place reserves the right to make alterations to the advertised programme.