Sonica Accessibility Statement

This website is run by Cryptic. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Zoom in up to 200% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Some images may be missing alt text
  • Some videos may be missing audio captioning or descriptions
  • Some older PDF documents are not fully accessible to screen reader software
  • Some links may be ambiguous

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact:

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact:

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The areas listed below are non-accessible for the following reasons:

  • Some videos do not include captions. This fails WCAG 2.1 success criterion 1.2.1 (non-text content).
  • Some videos do not include audio description. This fails WCAG 2.1 success criterion 1.2.5 (non-text content).
  • Some links are ambiguous and do not clearly indicate their purpose, so people using a screen reader may experience confusion or disorientation. This fails WCAG 2.1 success criterion 2.4.4 
  • Some images do not have alt text. This fails WCAG 2.1 success criterion 1.2.1 (non-text content).

PDFs and other documents

Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re not accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

We are working on our web content and web contributors will be asked to ensure PDFs or Word documents meet accessibility standards.

Pre-recorded video

Some pre-recorded videos don’t have audio captioning or descriptions, so the information in them isn’t available to people who cannot see or hear the video content. This doesn’t meet WCAG 2.1 success criterion 1.2.2, 1.2.3, 1.2.5.

When we publish new content, we’ll make sure our use of video meets accessibility standards.

How we tested this website

This website was last tested on 27 January 2022. The test was carried out using WAVE Web Accessibility Evaluation. 

What we’re doing to improve accessibility

We are always open to suggestions, additions or the reporting of accessibility problems. Users can use the contact details supplied above.

  • We are working through the site to add text alternatives for all images
  • We are reviewing content to remove ambiguous links
  • We are reviewing the accessibility of videos


This statement was prepared on 2 February 2022.