We will have an Information and Access Desks at Tramway, Pollok House and Buchanan Galleries which can provide information for all events at the festival. Audiences can also pick up earplugs for performances and large print programmes. Free tickets are provided for carers or personal assistants at all performances. Subpacs and Woojer straps are available for some performances at Tramway and can be booked at the Box Office.
Relaxed Hours at Pollok House, Buchanan Galleries and 25PES installations support anyone who may prefer visiting the festival during quieter times. We recognise that some visitors may require a more relaxed approach to noise and movement in the space. Our Relaxed Hours offer this environment, which may be helpful for visitors with sensory differences or anxiety, as well as parents and carers.
Relaxed Hours at Pollok House
Saturday 26 and Sunday 27 September, Friday 2 and Saturday 3 October
10 – 11am: one hour before public opening
Relaxed Hours at Buchanan Galleries
Saturday 26 and Sunday 27 September, Friday 2 and Saturday 3 October
9 – 10am: one hour before public opening
Relaxed Hours at 25 PES
Saturday 26 and Sunday 27 September, Friday 2 and Saturday 3 October
10 – 11am – one hour before public opening
Masked Hours at Pollok House support visitors who may be immunocompromised, prefer a masked environment, or simply want to avoid crowds. Join us for a dedicated time designed to feel calm, comfortable and supported, so you can explore the installations at ease.
Masked Hours at Pollok House
Thursday 1 and Sunday 4 October
10 – 11am: one hour before public opening
Contemplative Hours at Pollok House offer a dedicated time for deeper attention, presence, and quiet reflection within The Listening House. We ask that you move through the spaces slowly, place phones on silent and away, and refrain from conversation, allowing yourself and others the rare experience of shared quiet. To support this sense of serenity and ease, you are welcome to explore the house in socks or soft slippers (please bring your own).
Contemplative Hours at Pollok House
Friday 25 September and Friday 2 October
11am – 1pm
Tramway and Pollok House have Quiet Spaces which are available to anyone who would like to spend some time away from the installations or performances for rest, reflection or other reasons. They are calm and peaceful spaces equipped with bean bags and comfortable seating, ear defenders, eye masks and fidget toys. Please always be respectful to others who are using the rooms and we kindly ask that you do not bring food or drink into the rooms. The rooms have limited capacity, and whilst we will do our best to accommodate all visitors during busy times, there may occasionally be a brief wait.
Tramway Quiet Space
Thursday 24 – Saturday 26 September and Thursday 1 – Saturday 3 October
7 – 11pm
Sunday 27 September and Sunday 4 October
2 – 4.30pm
Pollok House Quiet Space
11am – 6pm daily
If you have any specific access questions, including requests for large print, Braille or EasyRead programmes please contact Caroline Thompson via email at planning@cryptic.org.uk or WhatsApp, text or phone +44 (0)7944 021913.
We have listed access considerations for all performances and events on each event page of the website and you can find out about access provision at each venue on the venues page. This also includes different travel options.
If you wish to travel by taxi, Glasgow Taxis registered cabs feature fold-out wheelchair ramps with extension, yellow grab handles and seat edges are provided for visually impaired passenger safety. There is a built-in induction loop and intercom in the rear of all taxis to help communication with hearing impaired travellers. Taxis can be booked by phone on 0141 429 7070 or via booking app.
