Sonica and Kings Place aim to cater for everyone’s needs and are committed to ensuring an open and accessible approach to all of the work presented. To help us give you the best possible experience, please inform Kings Place Box Office staff of your access requirements when booking in person or on the phone. Further information is detailed below, or you can download the full Kings Place Access Guide here.
90 York Way, London N1 9AG
To guarantee the widest choice of seats, we advise you book in advance through the Box Office.
Just let staff know if you require a wheelchair user space, an aisle seat, a seat near the front, or have any other requirements, so they can recommend the best seats for you.
Hall One has several dedicated wheelchair user spaces, and the flexible seating in Hall Two and the St Pancras Room means wheelchair users can be accommodated in a number of locations depending on preference.
If you would be unable to attend a performance without the assistance of a companion please contact the Box Office to enquire about companion seats. These can be booked free of charge.
Hall One is the largest of the venues and seats 420 people. The Stalls floor of Hall One is situated on the Concert level (level -2, basement level) and the Balcony floor is situated on the Gallery level (level -1, basement level). These floors can be reached via the main lift in the ground floor foyer. When attending a concert in Hall One the level and door you will need are printed on your ticket.
Hall One Stalls
From the Concert level there is flat access to the two wheelchair user spaces at the back of the stalls, via the stalls east or stalls west doors. There is sloped access to the two wheelchair user spaces at the front of the stalls. If you wish to avoid the slope to the wheelchair spaces at the front of the stalls, please ask a member of staff to assist you in reaching the access lift. There are no steps to any seats in the stalls.
Hall One Balcony
There are 7 steps from the outer balcony door to the inner balcony door, and there is a platform lift to the inner door for wheelchair users or audience members with limited mobility. The balcony wheelchair user space is reached through the Balcony north inner door, and there is flat access to the wheelchair user space.
Hall Two and the St Pancras Room
Both Hall Two and the St Pancras Room have level access from the Concert level foyer. Flexible seating means that wheelchair users can be accommodated depending on their preference.
Facilities for Visually Impaired Audience Members
Please mention your requirements when booking seats so Box Office staff can try and seat you towards the front of the auditorium.
Large Print Programmes
Large-print programmes are available for most events free of charge. Please contact the Box Office at least a week in advance to pre-book a large-print programme. You can collect it on arrival from the Box Office.
Assisted Hearing Facilities
There is an induction loop at Box Office to assist hearing-aid users. An infrared system is available in both Hall One and Hall Two. Two types of hearing enhancement are available – headsets for audience members who don’t use a hearing aid, or neck loops for use when hearing aids are switched to the ‘T’ position. Headsets are available on the day of a performance from any member of Front of House staff. Alternatively they can be pre-arranged for collection by contacting the Box Office in advance. Please mention your requirement to Box Office staff when booking.
Visitors are welcome to take assistance dogs into the Halls or they can be left with a designated member of staff who will provide fresh drinking water and a comfortable place to reside whilst you enjoy the performance. Please inform Box Office staff if you would like your dog to remain with you in the auditorium during the performance, and they can advise the best seating location. Those participating in assistance dog training are also welcome.
The 8 person Front of House lift (1050mm wide x 1350mm deep) has automatic doors, tactile buttons, and voice announcements. The lift serves the ground floor (0), gallery level (-1) and concert level (-2). There are two larger lifts for larger wheelchairs and mobility vehicles. Please ask a member of Box Office staff for assistance in reaching the lifts.
Accessible toilets are located on the ground floor (at the top of the stairs to gallery level), balcony level (at the bottom of the stairs from the foyer to gallery level) and concert level (between the concert bar and cloakroom).
If you have any specific requirements or additional queries please contact Box Office before your visit on 020 7520 1490 or email firstname.lastname@example.org